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WE MANAGE SHORT-TERM LETS FOR PROPERTY OWNERS

locally managed in Liverpool City Centre & surrounding areas.

What We Do

Online Management

We manage the online listing in its entirety - from creating the initial listing to price optimisation - leave it all to us!

Guest Check-in

We will arrange for the guest to have a smooth, hassle-free check-in and make sure they know all about the specific details of your property.

Maintenance & Cleaning

We will take care of all the guest changeovers, including linen & replenishments and will arrange for any maintenance that the property may need.

24/7 Communication

We are available for 24/7 support for both clients and the guests. Any emails or queries will be responded to professionally in a timely manner.

Pricing

We charge our percentage of gross income. A separate cleaning fee is charged which is subsidised. Reach out to one of our team to retrieve a cleaning fee cost based on the size and occupancy of your property.

Guest Vetting

We will review any guests profiles before they are accepted. We want this experience to be as hassle free as possible for both you and your guests.

About Kaizen

At Kaizen, our name is more than just a word - it’s a mindset. Inspired by the Japanese philosophy of continuous improvement, Kaizen reflects our commitment to evolving, adapting, and always pushing for better - in everything we do.

With over 8 years in the industry, we've seen just about everything. That experience has shaped how we work: always learning, always adapting, and always delivering.

Whether it’s refining our processes, elevating our service, or helping clients grow their property portfolios, we believe that small, consistent improvements lead to extraordinary results. Kaizen isn’t just our name - it’s how we operate.

Get maximum visibility

We distribute your property across all major platform and offset online travel agent commissions so that you receive the same revenue whether it's a direct booking on our site or via one of our partners.

What our customers say

Hear what our customers have to say about us

Handing my property over to Kaizen was the best decision I could have made. I used to be with a large corporate property manager, it always felt as though they were trying to make money at my expense. With Kaizen, I have full trust that they are working with my best interest at heart so that we can prosper together. It is much more a partnership than a client relationship. I’m happier, the guests are happier and my returns have greatly improved

Matt, London

After initially opting to let my property with a national Airbnb agency, I realised how important it is to receive the personalised service Kaizen offers. Having someone I can trust, without speaking to someone new every time I pick up the phone, is just so much more convenient!

Mark, Cardiff

Because Improvement Starts with Listening

We’ve spoken to countless property owners who came to us after a string of bad experiences. Here’s what they told us - and how Kaizen does it differently:

I don’t understand my income or the fee structure.

No hidden fees, no confusing terms. We break down your income and costs clearly and simply – you’ll know exactly what you’re earning and why.

Every time I call, I get someone different.

You’ll have a dedicated contact who knows you and your property. No bouncing around, no retelling your story.

I have no idea how my property is performing day to day.

You’ll always know where things stand. We provide clear, regular updates, live reporting dashboards, and proactive communication — so you’re never left wondering.

I want to grow my portfolio, but I don’t know where to start.

We’re not just managers – we’re strategic partners.

With local insight and investment knowledge, we help you grow smart, not just fast.